Privacy Policy

1.1 Scope. This Privacy Policy applies to all personal data collected, processed, stored, and shared by 5bmw6 in connection with the operation of the online gaming and sports betting platform accessible at 5bmw6.net ("the Platform"), including all related services, mobile browser access, customer support interactions, promotional communications, and any other activities conducted through the 5bmw6 brand.

1.2 Data Controller. The Operator of 5bmw6 — the legal entity responsible for the Platform and its operations under PAGCOR's online gaming regulatory framework — is the "Personal Information Controller" as defined under Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA 2012") of the Philippines. References to "5bmw6," "we," "us," or "our" in this Policy refer to the Operator in its capacity as Personal Information Controller.

1.3 Applicable Law. This Policy is drafted in compliance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC") of the Philippines. Additional obligations under PAGCOR's regulatory requirements and the Anti-Money Laundering Act ("AMLA") of the Philippines also inform our data handling practices where applicable.

1.4 This Policy does not apply to third-party websites, payment processors, or game providers linked from the 5bmw6 platform. Those entities operate under their own privacy policies, and 5bmw6 is not responsible for their data practices.

2.1 5bmw6 collects the following categories of personal data in connection with operating the Platform and providing services to Filipino players:

2.2 Sensitive Personal Information. Government-issued identification documents submitted during KYC verification constitute sensitive personal information under the DPA 2012. Such data is handled with heightened security controls and is accessed only by authorized 5bmw6 compliance personnel on a strict need-to-know basis.

2.3 Voluntary Provision. Certain data, such as your email address, is provided voluntarily and is not strictly required for account registration. However, providing optional data (e.g., email) enables additional account recovery options. You may choose not to provide optional data, but this may limit certain platform functionality.

3.1 5bmw6 collects personal data through the following channels and mechanisms:

• Direct Collection: Data you provide when registering a 5bmw6 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account profile;
• Automated Technical Collection: Data collected automatically when you access the 5bmw6 Platform — including IP address, device identifiers, browser information, and session activity — through server logs, cookies, and similar tracking technologies;
• Payment Processors: Transaction confirmation data and payment method identifiers received from GCash, PayMaya, BPI, BDO, and Metrobank when you complete deposit or withdrawal operations;
• Game Providers: Game session outcomes and activity records received from 5bmw6's third-party game providers for the purpose of maintaining accurate gaming history and resolving disputes;
• Identity Verification Services: Identity confirmation data received from KYC verification service providers engaged by 5bmw6 for compliance purposes;
• PAGCOR and Regulatory Sources: Self-exclusion status information that may be shared between PAGCOR-regulated operators where required by applicable regulation.

4.1 5bmw6 processes your personal data on one or more of the following legal bases as recognized under the Data Privacy Act of 2012:

5.1 5bmw6 uses the personal data we collect for the following purposes:

• Account Management: Creating, operating, verifying, and maintaining your 5bmw6 account, including login authentication and account security;
• Payment Processing: Processing GCash, PayMaya, and bank deposits and withdrawals; maintaining accurate financial transaction records; reconciling accounts;
• KYC and Age Verification: Verifying that you are at least 21 years of age and that your identity matches the information you provided at registration, in compliance with PAGCOR and AMLA requirements;
• Gaming Services: Delivering the games, live betting, and sportsbook services available on 5bmw6; maintaining your gaming history; resolving game disputes;
• Bonus and Promotions Administration: Tracking wagering requirements, monitoring bonus eligibility, verifying promotion compliance, and crediting rewards to eligible accounts;
• Customer Support: Responding to your inquiries, complaints, and account issues submitted via live chat, SMS, or email;
• Security and Fraud Prevention: Detecting and preventing unauthorized access, account takeover, payment fraud, multi-accounting, and other prohibited conduct; monitoring for suspicious activity patterns;
• Responsible Gaming: Operating deposit limits, session timers, self-exclusion tools, and cool-off periods; monitoring for indicators of problem gambling in compliance with PAGCOR responsible gaming guidelines;
• Legal and Regulatory Compliance: Fulfilling reporting obligations to PAGCOR and AMLC; maintaining records required by Philippine law; responding to lawful court orders, subpoenas, or regulatory directives;
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve the functionality, performance, and user experience of the 5bmw6 platform for Filipino players;
• Marketing Communications: Sending promotional notifications about 5bmw6 offers, new games, and platform updates — only to players who have consented to receive such communications. You may unsubscribe at any time via your account settings.

6.1 5bmw6 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent required for the identified purpose:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum necessary data to process your deposit and withdrawal transactions. These entities operate under their own privacy policies and are independently subject to Bangko Sentral ng Pilipinas (BSP) regulations;
• Game Providers: Third-party game studios and live casino operators receive a session identifier and relevant game parameters to deliver game sessions. Game providers do not receive your full identity or payment information;
• KYC Verification Services: Identity document images and identity data submitted during KYC verification are shared with 5bmw6's appointed KYC verification service provider for the sole purpose of identity confirmation;
• PAGCOR: 5bmw6 shares data with PAGCOR as required by our regulatory obligations, including player activity reports, self-exclusion enforcement, and compliance audits;
• AMLC and Law Enforcement: 5bmw6 reports suspicious transactions to the Anti-Money Laundering Council (AMLC) as required under the AMLA. 5bmw6 also responds to lawful requests from courts, the NPC, and Philippine law enforcement authorities;
• Platform Technology Providers: Cloud infrastructure, cybersecurity, and analytics service providers engaged by 5bmw6 to operate and protect the Platform. Such providers act as Personal Information Processors under data processing agreements that bind them to confidentiality and security obligations;
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of the Operator, your personal data may be transferred to the successor entity, subject to the same protections as this Policy or as required by applicable law.

6.2 Cross-Border Transfers. Some of 5bmw6's game providers and technology service providers operate servers located outside the Philippines. Where personal data is transferred internationally, 5bmw6 implements appropriate safeguards — including contractual data processing agreements — to ensure the transferred data receives protection equivalent to that required under the DPA 2012.

7.1 5bmw6 uses cookies and similar tracking technologies on the Platform to deliver core functionality, improve performance, and (with your consent) support analytics. A "cookie" is a small data file stored on your device by your browser when you access the 5bmw6 Platform.

7.2 Types of Cookies Used by 5bmw6:

7.3 Cookie Control. You can manage and delete cookies through your browser settings. Disabling essential cookies will impair 5bmw6 Platform functionality, including the ability to log in. Analytics cookies can be declined without affecting your ability to use 5bmw6. Note that clearing cookies will also clear your saved login preference if you have selected "Keep me signed in."

8.1 5bmw6 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 5bmw6's data destruction procedures. Anonymized data — which can no longer identify an individual — may be retained beyond these periods for aggregated statistical and operational analysis.

9.1 5bmw6 implements a layered security framework to protect the personal data of Filipino players. The following technical and organizational measures are in place:

• Encryption in Transit: All data transmitted between your device and the 5bmw6 Platform is encrypted using 256-bit SSL/TLS protocols. Login credentials, payment data, and personal information are never transmitted in plaintext;
• Encryption at Rest: Sensitive personal data — including KYC documents, financial account identifiers, and authentication credentials — is encrypted at rest using industry-standard encryption;
• Access Controls: Access to systems containing personal data is restricted to authorized 5bmw6 personnel on a strict role-based need-to-know basis. Access privileges are regularly reviewed and immediately revoked upon termination;
• Two-Factor Authentication: Administrative access to 5bmw6 backend systems containing personal data requires multi-factor authentication. Players are also encouraged to enable 2FA on their accounts for additional protection;
• Intrusion Detection and Monitoring: 5bmw6 operates continuous automated monitoring of platform access patterns to detect and respond to unauthorized access, unusual login attempts, and potential data breaches;
• Data Breach Response: 5bmw6 maintains a data breach response procedure. In the event of a personal data breach that creates a real risk of serious harm to affected Filipino players, 5bmw6 will notify the National Privacy Commission (NPC) and affected individuals within the timeframes required by the DPA 2012 and its Implementing Rules.

9.2 While 5bmw6 maintains robust security measures, no digital system can guarantee absolute security. You also play an important role in protecting your 5bmw6 account — see the Security section of the Terms & Conditions for your obligations regarding account credential security.

10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 5bmw6. These rights may be exercised by contacting the 5bmw6 Data Protection Officer as described in Section 12:

10.2 Exercising Your Rights. Requests to exercise any of the above rights must be submitted to the 5bmw6 Data Protection Officer as described in Section 12. 5bmw6 will respond to verified data subject requests within thirty (30) days of receipt. Complex requests may require up to an additional thirty (30) days, of which you will be notified.

10.3 Verification. Before processing a data subject request, 5bmw6 may require you to verify your identity to protect against unauthorized requests. Verification is typically conducted by confirming details matching your registered 5bmw6 account.

10.4 NPC Complaint. If you are dissatisfied with 5bmw6's response to your data subject request, or if you believe your rights under the DPA 2012 have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

11.1 5bmw6 takes seriously its obligation under PAGCOR regulations and general child protection principles not to process personal data of underage individuals. Age verification at registration is a mandatory step of the 5bmw6 account creation process.

11.2 If 5bmw6 discovers that personal data has been collected from an individual under the age of 21 — whether through misrepresentation at registration or any other means — the affected account will be immediately closed, all associated personal data will be deleted to the extent not required to be retained for regulatory purposes, and any deposits held in the account will be handled in accordance with applicable PAGCOR regulations.

11.3 If you are a parent or guardian and have reason to believe that a minor has registered on 5bmw6, please contact the 5bmw6 Data Protection Officer immediately using the contact details in Section 12. We will take prompt action to investigate and, where confirmed, delete all personal data of the minor.

12.1 5bmw6 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO is the primary point of contact for all data privacy matters, including data subject requests, privacy complaints, and regulatory inquiries from the NPC.

12.2 When submitting a data subject request, please include your full registered name, your 5bmw6 registered mobile number, a description of your request, and any supporting documentation. This information is required to verify your identity and locate your records in order to process your request accurately.

13.1 5bmw6 may update this Privacy Policy periodically to reflect changes in our data practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The effective date at the top of this Policy reflects the date of the most recent revision.

13.2 Material changes — those that significantly affect your rights or how 5bmw6 processes your personal data — will be communicated to registered players via SMS notification to the registered Philippine mobile number at least seven (7) days prior to taking effect, where practicable.

13.3 Your continued use of the 5bmw6 Platform following notification of material changes constitutes your acknowledgment of the updated Policy. If you do not accept the updated Policy, you should cease using the Platform and may request account closure. The current version of this Policy is always accessible at 5bmw6.net/privacy-policy.

13.4 This Privacy Policy was last reviewed and updated on 1 January 2026.